iX Talk

I have an installation where during testing, a QTERM-A7 panel was working fine -- CPU at a few percent.

Now after a month of operation, the response to touches is slow ~15-20 seconds, and the canned diagnostic screen reports the CPU at 100%.

Is there anyway to troubleshoot the problem?

Do you have any custom C# script running? Could it be stuck in an infinite loop? This is the first time I have heard of anyone maxing out the CPU after the unit has been running for a while. I have had people write script that maxes out the CPU, but that normally occurs when ever their custom code runs.

Yes, I have some C# scripts.

All of my scripts are simple ValueChange calls to update tag values. I had the system running on my desk for approximately a month with no problems.

This morning the panel failed. Hopefully the problem can be identified in the RMA process.