Can a Button Tag get stuck in an "ON" state?
Posted: Mon Mar 10, 2014 3:42 pm
I have a machine in a remote location that is behaving strangely. Basically, the machine cycle is starting before the operator pushes the "start cycle" tag.
I have the tag disabled until certain parameters are satisfied, but the cycle seems to start at the very instant the parameters come within tolerances.
It's definitely possible that this is a programming bug, but the machine passed Installation Qualification about 4 weeks ago, and has been used at least part-time ever since. This problem was never seen here at the factory during the development phase.
Is it possible that there is a hardware problem with the touchscreen that would cause this particular tag to always trigger as soon as it is enabled?
It is very difficult to troubleshoot because this machine is, for the time being, a one-off prototype. I don't have a test bench here in US that I can use to duplicate the problem. If I can't fix the problem remotely, I will have to fly to the site and troubleshoot in person.
I have the tag disabled until certain parameters are satisfied, but the cycle seems to start at the very instant the parameters come within tolerances.
It's definitely possible that this is a programming bug, but the machine passed Installation Qualification about 4 weeks ago, and has been used at least part-time ever since. This problem was never seen here at the factory during the development phase.
Is it possible that there is a hardware problem with the touchscreen that would cause this particular tag to always trigger as soon as it is enabled?
It is very difficult to troubleshoot because this machine is, for the time being, a one-off prototype. I don't have a test bench here in US that I can use to duplicate the problem. If I can't fix the problem remotely, I will have to fly to the site and troubleshoot in person.