iX Talk

Hello,

I need help with a Qterm A12 Backlight issue. I have checked the Automatically turn off backlight notification and expect the backlight to turn off after 120 seconds. But it just wont turn off...

Is there something else I need to take care of as well?

Hello,
If this is still an issue, check to ensure your firmware is up to date.
Here is a link to the most recent build for the A12:
https://beislc.sharefile.com/d-s984ed48ad0e4718b

If updating the firmware does not resolve the issue, please visit us at https://www.beijerelectronics.us/en-US/ ... ___support or give us call at 801.708.6690. Thank you.