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X2 Extreme 7 Froze

Posted: Thu Nov 28, 2019 10:01 am
by Aby.Marcelo
Dear all
I am using X2 Extreme 7 with MIRI PLC on Modbus communication. Two times, HMI is getting rebooted itself and frozen before application loaded, as image below. Then, I need turn off the HMI and, seconds later turn on it and works correctly.
What could be the problem?

Awaiting your reply

Regards

Re: X2 Extreme 7 Froze

Posted: Mon Dec 02, 2019 11:30 am
by Russ C.
It looks like you're on an older version of the firmware, can you try updating the latest firmware using the "Recovery SD Card" option?

Re: X2 Extreme 7 Froze

Posted: Tue Dec 03, 2019 7:26 am
by AMitchneck
I had the same issue, along with the Ethernet port freezing. Updating firmware to the latest version fixed my issues.