problems not defined

[Mohammad]

hi all
the story from the old beginning, that we have Fatek PLC connected to Beijer X2 base 7.
the screen has been broken, hence we order new one from the supplier ( with the same project), i fixed the new panel and try to run, it show me comm error, i try to change the port but the problem still remaining, i start thinking that the problem in settings of serial port , then i try to copy the old project from the old screen to the new screen, then something wrong happened make the panel stop at welcome screen without entering the project. i try to download any project to the panel via ethernet without success. then i made upgrade using 1335 image loader.
after that the screen showing me hourglass only with blue led at the left corner.
also i feel problem with ip settings in my pc, sorry to much talk

please i need your kind help.

[Jae V]

Hello,
We understand that this is a very old post. If there is anyone who is still experiencing this or similar issues and require assistance, please visit us at https://www.beijerelectronics.us/en-US/ ... ___support or give us call at 801.708.6690. Thank you.