IX-T7F2 hmi is rebooting itself automatcially

[Tushar123]

Dear All

I am using IX-T7F2 with schiender PLC on Modbus communication. Some time HMI is getting reboot itself automatically.

What could be the problem.

Awaiting your reply
.
Regards

Tushar

[AMitchneck]

Sadly, I've never worked with the iX-T7F2, but I have seen a similar issue on the iX-T7A.

This issue would occur due to some bug in a screen or background script. The screen would freeze for some time (while a crash report window is actually hidden behind the screen indicating a non-handled exception) and iX would reboot the panel when it discovered the program was no longer responding.

Do you have any custom script? If yes, try adding

Code: Select all

try
{
}
catch (Exception ex)
{
MessageBox.Show(ex.Message);
}

blocks around your code to try to determine where you have a bug.

Hopefully this helps.